Privacy Policy

Privacy Policy for calexmienova.com

Your privacy rights and data protection on calexmienova.com explained in detail here.

Our Commitment to Your Privacy

At calexmienova.com, we prioritise protecting your personal information in compliance with Australian privacy laws. This policy describes how your data is collected, used, stored, and safeguarded when you interact with our site.

We value your trust and are transparent about why we collect certain types of information. Please read on to understand your privacy rights and the steps we take to secure your personal data at every stage.

How We Collect Your Data

We collect your data directly and automatically when you interact with calexmienova.com or use our services. Only essential information for providing a safe and effective experience is requested.

Information You Provide Directly

  • Contact details you enter when reaching out for support or inquiries
  • Details given when subscribing to our newsletter or updates
  • Personal data shared during account creation if you sign up
  • Transaction information related to purchases or services
  • Feedback, survey, or comment submissions made on our platform

Automatically Collected Information

  • Device identifiers and browser type for technical support
  • IP address for security and analytics purposes only
  • Cookie data to enhance your site experience
  • Usage analytics to improve services and content
  • App interaction logs if you use our mobile services

Purpose and Use of Collected Data

Your information is used to provide, improve, and personalise services offered on calexmienova.com, as well as for safety, support, and legitimate business needs.

  • Enabling site features and secure access
  • Customising user experience based on your preferences
  • Providing customer support and responding to inquiries
  • Transaction completion and account updates
  • Communicating important notices or changes
  • Analysing usage trends to optimise our services
  • Meeting compliance with legal requirements

Responsible Use: We handle your information responsibly and access is limited to authorised staff. We never sell your data or disclose it outside trusted service providers and legal obligations.

Who Has Access to Your Data

Only necessary personnel, service providers, or regulators with a legal basis are granted access to user information. Third parties follow strict privacy and security standards.

Trusted Third-Party Providers

Third-party vendors only handle your data to support site operations, analytics, or payment processing and must meet confidentiality and data protection requirements.

Legal and Regulatory Disclosures

Information is shared if required by Australian law, in response to lawful requests or legal process.

Anonymous Usage Statistics

We use aggregated, non-identifiable user data to monitor site performance and guide improvements.

Your Privacy Rights Explained

As an Australian user, you have the right to access, correct, delete, and restrict how your data is processed. Requests are handled promptly with appropriate verification.

  • You may request access to your personal information.
  • Correct incomplete or inaccurate personal data held about you.
  • Ask for certain data to be erased from our systems.
  • Request your data in a portable format when feasible.
  • Object to processing if you believe it affects your rights.
  • Restrict data processing in specific circumstances.

To exercise these rights or for questions, email us and our privacy team will provide assistance and guidance as needed.

Protecting Your Information

Your data is stored securely with technical and organisational measures to prevent unauthorised access, use, alteration, or disclosure.

Technical Protection Measures

  • Encrypted data transmission and secure protocols
  • Firewall and threat monitoring systems
  • Multi-factor authentication for admin access
  • Regular security updates to our infrastructure

Organisational Safeguards

  • Staff receive regular privacy training
  • Role-based data access restrictions
  • Regular internal audits and reviews
  • Clear incident response processes in place

How Long We Keep Your Data

We retain personal information only as long as necessary for business purposes, service fulfilment, and legal compliance, deleting or de-identifying data when no longer required.

  • Data for account management stored as long as account is active
  • Usage analytics retained for performance improvements
  • Inquiries and correspondence kept for service record
  • Payment details maintained for financial compliance
  • Marketing consents saved until withdrawn by you

Data will be securely deleted or de-identified when it is no longer needed for its intended purposes.

Cross-Border Data Transfers

If your information is transferred outside Australia, it is protected by suitable safeguards in line with legal requirements for international data movement.

  • Agreements aligning with Australian privacy standards
  • Due diligence checks on overseas providers
  • User consent when necessary for data transfer
  • Ongoing monitoring of data handling practices

About Our Use of Cookies

Cookies help enhance site functionality and personalise your experience. For further details, please visit our Cookie Policy page.

Types of Cookies We Use

  • Essential for basic site operation and security
  • Support analytics and service optimisation
  • Enable tailored experiences
  • Help remember preferences and settings

You can adjust your browser settings to block certain cookies, though this may affect site performance.

Updates to This Privacy Policy

We update this policy when necessary to reflect changes in law, technology, or practices. Please review it periodically for the latest version.

  • Major updates highlighted via website notice
  • Significant changes may trigger direct email notice
  • Archived versions available upon request
  • Continued use signals acceptance of updated terms

Check the top of this policy for the most recent revision date.

Contact Our Privacy Team

Reach out if you have privacy concerns, complaints, or want to exercise your rights.

Calexmienova

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61258904820

Email: content@calexmienova.com

Policy last reviewed December 8, 2025

Effective on and from December 8, 2025